Jess

We're so excited to announce that we're launching our rewards program, March 2022.   We're here to support your plant parenthood journey. Reward Program members enjoy exclusive access to products a...

We guarantee your plants will arrive in happy, healthy condition. If not, we replace them for free as part of our 30-Day Customer Happiness Guarantee. It’s natural for live plants to show minor sig...

If your plant arrived healthy but is no longer doing well, reach out to us with photos. We’re happy to help figure out what’s going on. Sometimes plants need a few weeks to acclimate to their new e...

The short answer is, no. First, let your plant acclimate to its new environment. Place the plant in the spot you plan to keep it in. Let it settle in for about two weeks. After two weeks, your plan...

First, lucky them! Second, on our cart page you’ll find an option to add a gift note. You can rest assured that all orders are shipped without pricing information and include directions on how to a...

Our number one priority is that our plants arrive in happy, healthy condition. You never know what adventures a plant can get into making its way to your home! Our plants ship in their nursery grow...

Plantcity Subscription is a Melbourne and Geelong indoor plant subscription service brought to you by Plantcity With various options to suit different budgets, our plant subscriptions make the perf...

Mealybugs will commonly leave a white residue on plant leaves that resembles cotton. This residue is either the egg sacs of the mealybugs or the pests themselves. You may also find that the plant i...

Mushrooms in houseplants is actually quite common and not usually anything to be alarmed about. That being said, they can be unsightly. The spores that cause mushrooms growing in houseplant soil is...

Leaf drop on houseplants is another problem that can point to several different issues. One common culprit is a sudden change in environment. This includes temperature, light, and water, and it’s o...